Sep 25, 2018 I recently upgraded to Mojave and run the installation for Boot Camp for Win10 and found an unknown device in device manager as the picture below: The device is on Pci Bus and has (Code 28) The device detail: ACPI INT34BA 3&11583659&0 as following picture: I tried reinstall Boot Camp setup for Windows couple times and got the same result. Now, Windows takes care of all the drivers for your PC or Laptop. However, at times, Windows fail to automatically recognize a device hence the Unknown Device error is shown in the device manager. Should this happen to you, you won’t be able to use that device until and unless you find and install the right driver for it.

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The Unknown USB device (device descriptor request failed) in Windows Device Manager on HP and Lenovo would stop your USB devices like an Android mobile, flash drive or pen drive from being properly detected for use in Windows 10, 8 or 7, but we finally resolved the USB not recognized problem for you. In case any USB malfunction could endanger data, let EaseUS Data Recovery Wizard recover data from the inaccessible USB drive.

Unknown USB Device (Device Descriptor Request Failed) is a Windows Device Manager error under the 'Universal Serial Bus controllers' section. The current device status is demonstrated as 'Windows has stopped this device because it has reported problems. (Code 43). A request for the USB device descriptor failed.'

What Is a Device Descriptor?

The device descriptor (USB_DEVICE_DESCRIPTOR) is the root of the descriptor tree and contains basic device information. idVendor and idProduct of which are the unique members for the Windows operating system to identify the connected device and determine which device driver must be loaded.

Anyway, we don't care about the tech-savvy's jargon, but only get to know - how do I fix the device descriptor when the request failed?

How Do I Fix Device Descriptor Request Failed?

Driver issues take the most responsibility for an unknown USB device on HP, Lenovo, Dell, and many computers. As you've concerned, the device descriptor request failed error is a generic unknown USB problem, so it's reasonable to suspect a driver issue at present. The USB device here mentioned can be a flash drive, pen drive, Android, digital camera, and any digital gadget that is supposed to use on a Windows machine.

In the next part, we mainly show you the common troubleshooting methods for the device descriptor request failed error in Windows 10. As a matter of fact, Windows 7 and Windows XP users are also having the same problem. Never mind applying the solutions to your own Windows operating system. They're all-OS-versions compatible.

3 Quick Fixes to Unknown USB Device (Device Descriptor Request Failed) in Windows 10

In case that unknown USB device (device descriptor request failed) error happens because the USB port is not working or USB device is damaged, the following three fixes are significant to try before going to further troubleshooting.

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1. 1. Try plugging in a working USB drive to check whether the USB port is working or damaged.
2. 2. Plug your USB into a different PC to check whether the USB drive is working or damaged.
3. 3. Check if the USB device shows up in Disk Management. As long as the data matters, download EaseUS free data recovery software to recover data from the inaccessible USB device in advance.

Step 1. Run USB data recovery software.

Connect the USB flash drive to your computer and launch EaseUS USB data recovery software on your PC. Select your USB drive which marks as a removable disk, and click 'Scan' to start finding your lost files.

Step 2. Scan all lost files from USB.

EaseUS Data Recovery Wizard will thoroughly scan your USB flash drive and find all your lost data on it. After the scanning process, use the Filter feature to filter a specific file type. You can check and preview found USB files in this program.

Step 3. Restore all lost files from USB.

A double-click will allow you to preview the file results. Choose the target files and click 'Recover' to save them to a secure location on your PC or other external storage devices.

5 Advanced Fixes to Unknown USB Device (Device Descriptor Request Failed) in Windows 10

Due to the uncertainty of the exact factor that causes your USB drive malfunctioning in this way, the demonstrated solutions are not all supposed to take effect. Hence, take some patience to implement each solution until the problem solved.

1. Use Hardware and Devices troubleshooter

• Press Win+R, type Control Panel and hit Enter.
• Inside Control Panel in the search box type troubleshooter and select Troubleshooting.
• After that select Configure a device under Hardware and Sound and follow the on-screen instruction.
• Click on Apply this fix if any problem is found.

If the unknown USB device error is triggered by hardware issues, it will no longer appear after you try the above steps. If not, you need to move on to the next method to find a fix.

2. Try to Uninstall USB Drivers

• Open Device Manager (Right Click on Windows Logo and Click Device Manager).
• Now find and expand Universal Serial Bus controllers. Now right-click on USB drivers and click Uninstall. Do for all USB drivers one by one.
• Restart your PC then Windows will reinstall the device automatically.

Some people would find that uninstalling and reinstalling the driver only works once. The next time they plug in the drive, and the device descriptor request failed appears again. According to an experienced user who has been suffering the problem for long but finally found the cause of why this method does not work and how to make it work.

3. Disable Fast Startup

• Press Win+R, type Control Panel and hit Enter.
• Click on Power Options and select Choose what the power buttons do in the left pane.
• Click on Change settings that are currently unavailable.
• Under Shutdown settings, uncheck the box next to Turn on fast startup (recommended). Then click on the Save changes button.

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4. Turn on Plug and Play in Windows Services

• Press Win+R, type services.msc and hit Enter.
• In Windows Services, find the name Plug and Play. Double-click on it to open the Properties window.
• If the Startup type is currently Manual and the Service status is Running, try to turn it to Disabled and Stopped, save the changes; later change the Disabled and Stopped to Manual and Running again. Click OK and Apply.
• If the Startup type is currently Disabled and the Service status is Stopped, switch to Manual and Running. Click OK and Apply.

Restart your PC and see if the unknown USB device problem has been resolved in Windows 10. if it doesn't work, try to perform a system restore to get rid of this issue.

5. Restore Your PC To Previous Recovery Points

• Press Win+R, type Control Panel and hit enter.
• Now find and open the Recovery option.
• Select System Restore, follow the on-screen guide and wait until all the recovery points are shown.
• Restore your PC from the right recovery point.

Summary:In this blog, you will learn how to fix Disk Unknown Not Initialized error in Windows 10. The cause of this error may be corrupt MBR, outdated device driver, missing partition, bad sectors, etc. You can try the best methods to fix this error. We have also articulated an efficient way to recover data using a powerful data recovery software in case of data loss due to this error.

When you connect an external drive to the system to copy some files from it to your system, or to create a backup of the system data, sometimes you get a ‘Disk Unknown Not Initialized’ error (See Image 1). This error on your disk makes the drive unreadable, due to which, you are unable to access your data stored on it. However, you may take help of a data recovery tool to get back your data. And to fix the error, try attempting the methods given in this blog post.

Why ‘Disk Unknown Not Initialized’ Error Occurs?

There could be several reasons due to which ‘Disk Unknown Not Initialized’ error message may occur, which are mentioned as following:

• Corrupt/ Incompatible/Outdated Driver
• MBR Corruption
• Missing or lost partition
• Bad Sectors
• Corrupt File System

Best Ways to Fix Disk Unknown Not Initialized in Windows 10

Method 1: Update Device Driver

As explained above, an outdated, corrupt or incompatible device driver may be the cause for this error. You may fix it by updating the latest driver or uninstalling the problematic one, and then reinstalling the compatible driver for the device. Follow these steps to update the device driver:

a. Press Windows + X, locate and open Device Manager. (See Image 1)

b. Select the category of the devices and double-click on the one you want to update driver for.

c. Right-click on the driver. If you see the Update driver option, select it.

d. Choose ‘Search automatically for updated driver software’ and Windows will find the latest one. (See Image 2)

e. If you see Properties option on right-clicking the driver, click Driver tab on the open window.

f. On the next prompt, click Update Driver. (See Image 3)

g. Proceed by clicking ‘ Search automatically for updated driver software’.

When Windows will find you a latest driver for the device, update it. If you couldn’t see any latest driver software available for the device, you may uninstall the corrupt one and re-install the compatible driver to fix the error.

Method 2: Rebuild MBR Boot

If the error occurs due to the MBR corruption, you may fix MBR (Master Boot Record) with the help of the following steps:

a. Open Command Prompt and type the following commands:

• bootrec /fixmbr
• bootrec /fixboot (See Image 4)

b. Once done with the process, close the Command Prompt.

c. Check if the error still persists.

Method 3: Initialize Disk

Try fixing ‘Disk Unknown Not Initialized’ error in Windows 10 by initializing disk with the help of the following troubleshooting steps:

a. Open Disk Management and locate the drive, which is not initialized. The drive will show as unallocated. (see Image 5)

b. Select the unallocated disk, right-click on it and click Initialize Disk. (See Image 6)

c. Select between an MBR and GPT. It is recommended to select GPT and click OK to proceed. (See Image 7)

d. Once this process is done, you will be back to the main window. The drive will be listed as Online and Basic.

e. Go to This PC and check if you can access the drive.

Method 4: Assign a Drive Letter

If you see your drive in Disk Management as UNALLOCATED, you may assign a drive letter and a file system to the drive to fix it. To do so, follow the steps given below:

a. Go to Disk Management and find Unallocated drive.

b. Select the disk drive, right-click on it and select New Simple Volume. (See Image 8)

c. Click Next and then click Next on the next prompt to specify the volume size. (See Image 9)

d. Click ‘Assign the following drive letter’, choose a letter from drop-down list, and click Next. (See Image10)

e. Choose ‘Format this volume with the following settings’. Provide the drive a NTFS file system and click Next to proceed. (See Image 11)

f. Select Finish to complete the procedure and close the window. Once done, check if the error is fixed.

Method 5: Run CHKDSK Command

This error may occur due to bad sectors on disk drive. To fix the corrupt drive or drive with bad sectors, you may run CHKDSK command utility. Follow the given steps:

a. Go to Start by pressing Windows + X, find and open Command Prompt (Admin) (See Image 12)

b. Type chkdsk /f /r d: in the Command Prompt, and hit Enter. (See Image 13)

This command line utility fixes if there is any corruption with the disk. However, it also finds and marks down the bad sectors on the disk. This utility helps Windows understand not to store or read data stored on the bad sectors. Doing so, will make you lose any data stored on those sectors.

Hence, if you run this command to fix ‘Disk Unknown Not Initialized” error and lost data due to this, use a powerful data recovery software such as Stellar Data Recovery Software. This Do-it-yourself tool can recover data from a formatted, or corrupted Windows PCs and external storage devices like HDDs, USB, SD, and SSDs, etc.

Method 6: Run Diskpart Utility

You may also try to fix ‘Disk Unknown Not Initialized’ by using Diskpart utility. This utility helps to quickly format the drive partition or change the disk partition to NTFS to FAT32.

NOTE: This method requires you to format the partition that leads you to data loss situation. Therefore, before proceeding further, either create a backup of your data or keep a data recovery tool handy to restore the data.

Follow the given steps and to fix the error:

a. Open Run window by pressing Windows + R, and type cmd to open Command Prompt.

b. In the command prompt window, type diskpart, then type list disk, and hit Enter.

c. Now, type Select Disk 0 (Where disk 0 is the disk showing error) and hit Enter. (See Image 14)

d. Type clean and hit Enter.

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e. Type create partition primary and hit Enter.

f. Type format fs=fat32 quick or fs=ntfs quick and hit Enter to proceed. (See Image 15)

g. Let the process finish, type exit and hit Enter.

h. Reboot the system and check if you are facing the error with the disk.

Recover Lost Data with Data Recovery Software

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Due to ‘Disk Unknown Not Initialized’ error, you will not be able to access your drive. Even, in an attempt to fix this error by applying some of the methods mentioned above, you may end up losing data stored on the drive. Regardless of the reason of losing data, you may get it back with the help of a powerful data recovery software such as Stellar Data Recovery. This do-it-yourself (DIY) software can recover lost documents, email files, photos, videos, and more. It supports multiple file formats on different storage devices. The data can even be recovered from formatted and corrupted Windows PCs and external drives.

Conclusion

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In this blog, we have discussed what you can do when your system or an external drive encounter ‘Disk Unknown Not Initialized’ error. Performing the aforesaid methods may help you fix the error. However, methods such as diskpart utility or fixing unallocated space require you to format the drive, wiping out the data stored on it. To avoid losing data on the drive, you may use a data recovery tool such as Stellar Data Recovery software. The tool can efficiently extract lost files, folders, documents, photos, and more.